These terms and conditions lay down the rules and regulations governing the use of STRK's website, webshop, and products.
Identification of the company:
Founder and owner: Dimitri Voordeckers
Location: Onderbergen 33, Ghent (9000) - East-Flanders, Belgium
Enterprise number: 0679.557.848
VAT-number: BE 0679.557.848
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use STRK's website if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:
"Client", "You" and "Your" refers to you, the person accessing this website
and accepting the Company's terms and conditions.
"The Company", “the Vendor”, "Ourselves", "We", "Our" and "Us", refers to the company identified above.
"Party", "Parties", or "Us", refers to both the Client and Ourselves, or either the Client or Ourselves.
All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration,or any other means, for the express purpose of meeting the client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of Belgium. Any use of the above terminology or other words in the singular, plural, with or without capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same terms.
Unless otherwise stated, STRK and/or it's licensors own the intellectual property rights for all material on STRK. All intellectual property rights are reserved. You may view and/or print pages from our website for your own personal use subject to restrictions set in these terms and conditions. You must not:
-Republish material from our website;
-Sell, rent or sub-license material from our website:
-Reproduce, duplicate or copy material from our website;
-Redistribute content from STRK (unless content is specifically and explicitly made available for redistribution).
Hyperlinking to our Content
The following organizations may link to our Web site without prior written approval:
-Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses;
-Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
We may consider and approve in our sole discretion other link requests from the following types of organizations:
-commonly-known consumer and/or business information sources such as Chambers of Commerce,
-dot.com community sites;
-associations or other groups representing charities, including charity giving sites,
-online directory distributors;
-accounting, law and consulting firms whose primary clients are businesses;
-educational institutions and trade associations.
Link requests from these organisations may be approved or rejected at our sole discretion
If you are among the listed organizations and are interested in linking to our website, you must notify us by sending an e-mail to firstname.lastname@example.org. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Approval must be explicit. A lack of response shall not be interpreted as an implicit approval.
Approved organizations may hyperlink to our Web site as follows:
-By use of our corporate name; or
-By use of the uniform resource locator (Web address) being linked to; or
-By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.
No use of STRK's logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.
Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavour to ensure that the information on our website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
The products proposed for sale in the online shop of STRK are those featuring on the website on the day that it is consulted by the customer and are subject to availability. The Customer can find out about the various products that the we offer on our website http://strk.be. The customer may navigate freely on the pages of the website with no obligation to purchase.
The products are presented using an information sheet (product description, photograph and price) containing information that is as correct and precise as possible to give as faithful and complete a description as possible. However, considering the digital means of presenting the products online, it is possible that the Customer’s perception of the photographic representation of a product does not correspond exactly with the product itself.
The Customer shall select the products s/he wants and specify the quantity. The products will then be added automatically to the Customer’s basket.
Before ordering a product displayed on the website, the customer must register his/her first name, last name, address, e-mail and billing address. The customer accepts that entering this form of identification is deemed to be proof of his/her identity and his/her acceptance of these general terms and conditions of sale.
At any time, the Customer may obtain a summary of the products selected by clicking on "My cart", then continue selecting his/her products by clicking on "Continue shopping", correct any possible mistakes by clicking on "Back" (although no corrections can be made once the Customer has clicked on "Complete order"), finish selecting products and place his/her order by clicking on "Complete order".
To order the products s/he has chosen, after clicking on "Complete order", the Customer must identify him/herself, if s/he has not already done so.
The Customer can choose the payment method desired:
-credit card (VISA / MasterCard)
-debit card (BanContact)
By clicking on "Continue to payment", the Customer completes his/her order. The order is recorded and the sale is complete. The Customer can no longer correct any data errors made when entering the order.
The confirmation email that the vendor sends to the customer concludes the contract and implies the customer’s unconditional acceptance of these terms and conditions. The details of the order stated in the confirmation email are:
-Summary of item(s)
-Total cost of order
-Total shipping and processing costs
-Customer’s name and address
-Place and date of ordering (for information only)
-Contact details for the customer service of STRK
The order form shall be recorded on the Vendor’s IT registers, which are stored on a reliable, durable server and shall be considered proof of the contractual relations between the parties. It also provides proof of the availability and price of the items.
Automatic recording systems are deemed to be valid proof of the nature, content and date of the order. The sale shall not be concluded until confirmation of the order has been sent by email to the customer.
The vendor shall not be bound by the customer’s order until written confirmation is sent that it agrees to process the order. The vendor reserves the right to subject the order to other conditions, to suspend or refuse it, notably if the order proves to be incomplete, if the data supplied is obviously erroneous, if the customer has failed to pay previous orders, or for any other reason that the vendor may see fit.
The information given by the customer when s/he places an order is binding; in the event of an error in the customer’s name or address, the vendor shall not be held liable for its inability to deliver the goods.
Orders shall not be final until they have been confirmed by payment of the amount by the Customer.
If the product proves to be unavailable after the order has been finalised, the Customer shall be notified by email as soon as possible.
The prices of the various products are given in euros (€) and include tax. The prices are net, before shipping costs. We reserve the right to change prices at any time. The products, if available, shall be invoiced in euros. Placing an order implies accepting the price indicated for the chosen product.
Shipping costs, where relevant, are given separately when you process your order and must also be paid at the time of completing your order.
The total price given in the order confirmation is the final price, including all taxes and costs.
Protection and Privacy
The supply of personal information for online sales is compulsory because it is needed for order processing and shipping and for invoicing. This information is strictly confidential. Failure to supply information entails the automatic rejection of the order. The Vendor undertakes not to divulge the information supplied by its Customers to any third parties. It shall be used solely for the purposes of internal management, that is, to manage orders, invoicing, service, solvency, marketing or personalised advertising, without this list being exhaustive. It may however be given to organisations under contract to the Vendor, for their own commercial prospecting. Visitors who wish to do so are entitled to oppose the use of their data for personalised marketing, by simple request and free of charge. The vendor undertakes to respect the principles of the Belgian law of 8 December 1992 on the protection of privacy with respect to the processing of personal data. A customer who has placed an order on the Vendor’s site may at any time consult, correct or delete the personal data that the Vendor has recorded about him/her by sending an email to email@example.com.
The online shop of STRK is governed by Belgian law and the items offered for sale on the site are all shipped from Belgium. Invoices are drawn up in euros, subject to Belgian value-added tax (VAT) of 21% and shipping costs subjected to 21%. The vendor accepts the following payment methods: VISA, Maestro, iDeal, Paypal, Sepa, Sofort, Home Banking (Belfius, ING, KBC), Apple Pay and MASTERCARD. The customer shall receive confirmation by email on receipt of payment for his/her order.
Whatever payment method is used, the order shall not be taken into account until the payment has been validated. As long as the order has not been validated, it shall be recorded but not processed.
Validation of the order is issued once authorisation to debit the account has been sent by the organisation that verifies and validates payment. The Vendor shall then send a confirmation email and the customer’s account shall be debited.
The vendor reserves the right to suspend the processing of an order if payment is denied or payment is not made. In these circumstances, the vendor may consider the sale to be cancelled.
The vendor guarantees full confidentiality of bank information secured by Mollie, which automatically checks the customer’s right to use the payment card and encrypts all transactions to ensure confidentiality.
Orders are processed from Monday to Friday, except on public holidays. Parcels are dispatched from Belgium within a period of 1 to 15 working days following the payment of the order unless prevented by an act of force majeure.
The vendor shall not be held liable for any late or non-delivery due to an act of force majeure or an event beyond its control which may make performance of the contract impossible or more costly, in part or in whole, or due to the acts of third parties such as the suppliers to the parties to this agreement, subcontractors, agents and representatives, or if the customer fails to fulfill his/her commitments.
Acts of force majeure which release the vendor from his duty to deliver the goods include, but are not limited to, war, riot, fire, strikes, accidents and the impossibility of obtaining supplies. The vendor shall keep the buyer informed in good time of the abovementioned events or incidents.
Timely delivery of products shall only take place if the customer has fulfilled his/her obligations to the vendor. The lead times stated in the order or the order summary are given in good faith as an estimate only. The lead times are not in themselves an essential condition of the contract and the vendor shall not be required to make any compensation whatsoever or to pay interest in the event of late performance of his duties.
The Vendor reserves the right to entrust services to third parties, employees or agents working under its responsibility within the limits provided by law.
The products bought on the website shall be sent to the shipping address supplied by the customer. The vendor shall not be held liable for the consequences of any errors made by the Customer at the time of ordering. The vendor shall not be held liable for the non-performance of the contract in the event of acts of force majeure, including partial or total strikes, in particular relating to any means of transport or carrier services.
A detailed invoice corresponding to the order, drawn up in the name of the customer, shall be enclosed with the order.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
-limit or exclude our or your liability for death or personal injury resulting from negligence;
-limit or exclude our or your liability for fraud or fraudulent misrepresentation;
-limit any of our or your liabilities in any way that is not permitted under applicable law; or
-exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Our products are subject to a legal guarantee of two years starting from the date of delivery. This guarantee only covers defects presumed to have existed at the time of delivery and which become apparent within a period of two years.
We cannot be held liable under any form regarding claims that are not notified to us in due time. Any claim to your legal guarantee must be notified to us without delay, at the latest within two months starting from the discovery of the defect. Only claims filed within this period shall give rise to application of the legal guarantee.
Applicable law and disputes
The present contract is governed by Belgian law. Any complaints must first be registered with our customer service department using the email firstname.lastname@example.org. The Customer must first contact the Vendor with a view to obtaining an amicable solution. Any disputes shall be settled under Belgian law by the Belgian courts, which have sole jurisdiction unless there is a mandatory statutory provision to the contrary.